CCH Software Professional Services manages the complete life cycle of any project, ensuring total security, compliance and quality is enforced at each stage of service delivery. Our service delivery includes:
- Consulting and project planning
- Project management and implementation services
- Ongoing product training
- Helpdesk services
As part of the process, if required we will provide a detailed capabilities statement, needs analysis and solution blueprint, which allow professionals to focus on their core business, meet the required deadlines and achieve completion.
CCH Software consultants identify needs and match those needs with appropriate products and services.
CCH Software consulting services include comprehensive needs analysis including workflow analysis, recommendations in relation to information management, best practices and software data modelling.
CCH Software has a range of consulting services to provide organisations with the right business solution, aligning to business strategy and outcomes.
Product Training / Education
CCH Software believes that training is the key to making the most of your software investment. As such CCH Software provides a range of quality educational courses that are practical, quick and easy to undertake. Courses are provided at your office location.
Our training incorporate learning methods that are interactive to allow students to develop relevant, job related skills and to make the most out of your software investment.
Our courses surround the usage and implementation of all CCH software solutions.
CCH Sofrware provides technical and user support via our helpdesk. CCH Software helpdesk boasts a highly skilled team of product specialists offering up to level 3 customised support for all CCH software solutions.
CCH Software helpdesk is available from 8.00am - 6.00pm weekdays AEDST. Telephone (for the cost of a local call) on 1300 654 913 (then select option 2). Alternately, request assistance via email at firstname.lastname@example.org or submit a request via this website (Help Desk menu item).
Our technical support staff can be made available onsite throughout Australia (not included in the standard maintenance agreement). CCH Software IT specialists provide; environmental analysis, installation assistance, programming and systems integration.
Find out more about the CCH software solutions, and how they could improve life for your team. Call us now on 1300 300 224 or complete the Contact Us form and have a CCH Software representative call you.